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Terms of service

Terms of Service

Effective Date: April 20, 2025 • Last Updated: April 20, 2025

Please read these Terms of Service (“Terms”) carefully before using storebelgrave.com (the “Site”) or placing an order with Belgrave. By accessing our Site or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. About Belgrave

Belgrave is an online retailer specialising in men’s watches and apparel. Our store operates at storebelgrave.com. For any enquiries, please contact us at support@storebelgrave.com.

2. Eligibility

By using this Site, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are accessing the Site on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.

3. Products & Availability

All products displayed on storebelgrave.com are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without prior notice. Product images are for illustrative purposes only; slight colour variations may occur due to display settings.

Belgrave makes every effort to ensure that product descriptions and prices are accurate. In the event of a pricing error, we reserve the right to cancel or refuse orders placed at an incorrect price and will notify you promptly if this occurs.

4. Ordering & Payment

When you place an order on storebelgrave.com, you are making an offer to purchase the selected items. Your order is accepted and a contract is formed when we send you a shipping confirmation email.

We accept the following payment methods:

Major credit and debit cards (Visa, Mastercard, American Express)
Local payment methods as displayed at checkout

All transactions are processed in the currency displayed at checkout. Belgrave uses industry-standard encryption and secure payment processing to protect your financial information. We do not store payment card details.

5. Pricing & Taxes

Prices displayed on storebelgrave.com are inclusive of applicable taxes where required by law. For international orders, customs duties, import taxes, and other government-imposed fees may apply and are the sole responsibility of the customer.

Belgrave reserves the right to modify prices at any time. Any price changes will not affect orders that have already been confirmed.

6. Shipping & Delivery

Please refer to our Shipping Policy at storebelgrave.com for full details on processing times, estimated delivery timeframes, and shipping rates. Estimated delivery times are provided as guidance and are not guaranteed.

7. Returns & Refunds

Please refer to our Return & Refund Policy at storebelgrave.com for full details on eligibility, the return process, and available resolutions. This policy does not affect your statutory rights.

8. Intellectual Property

All content on storebelgrave.com, including but not limited to text, images, logos, graphics, product descriptions, and design elements, is the intellectual property of Belgrave or its licensors. You may not reproduce, distribute, modify, or use any content from this Site for commercial purposes without our prior written consent.

9. Prohibited Conduct

By using our Site, you agree not to:

Use the Site for any unlawful purpose or in violation of any applicable regulations
Attempt to gain unauthorised access to any part of the Site or its systems
Submit false, misleading, or fraudulent orders or information
Engage in any conduct that could damage, disable, or impair the Site
Use automated tools or bots to scrape, harvest, or collect data from the Site
Post or transmit any harmful, offensive, or abusive content

10. Limitation of Liability

To the fullest extent permitted by applicable law, Belgrave and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our Site or products, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from your purchase shall not exceed the total amount paid by you for the relevant order.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

11. Disclaimer of Warranties

Our Site and products are provided on an “as is” and “as available” basis. While we make every effort to ensure accurate and up-to-date information, Belgrave makes no warranties, express or implied, regarding the completeness, accuracy, or fitness for a particular purpose of any content or products on the Site.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. For customers in the European Union and United Kingdom, these Terms do not affect your mandatory consumer protection rights under the laws of your country of residence.

In the event of a dispute, we encourage you to contact us in the first instance at support@storebelgrave.com so that we may attempt to resolve the matter amicably. EU residents also have access to the European Commission’s Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

13. Changes to These Terms

Belgrave reserves the right to update or modify these Terms at any time. The most current version will always be published on storebelgrave.com. Your continued use of the Site following any changes constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us: